Pasona Singapore provides professional drafting, review, and revision services for essential HR documents, ensuring they are aligned with Singapore’s employment regulations and best practices.
Whether you’re setting up a new business or streamlining your existing HR processes, our team supports you in creating clear, compliant, and customised documentation.
Our Services
- Letter of Appointment (LOA)
The LOA is a legally required document that outlines Key Employment Terms (KETs) such as job scope, salary, working hours, leave entitlements, and termination clauses. We ensure your LOA is compliant, clear, and aligned with current MOM guidelines.
- Employee Handbook
While not legally required, an Employee Handbook is a key tool for managing workplace expectations and promoting fairness. We help you draft or update handbooks that outline policies on working hours, leave, benefits, conduct, and more—tailored to your company’s structure and culture.
A well-written handbook:
Ensures consistent communication of HR policies
Reinforces compliance with Singapore employment laws
Supports employee understanding, accountability, and trust
- Re-employment Letter
For employees reaching retirement age and eligible for re-employment, we assist in drafting re-employment letters that comply with MOM guidelines and align with your company’s policies and practices.
Why choose Pasona Singapore?

35 Years of Experience
With over 35 years of experience in Singapore, we have accumulated the know-how and substantial information on HR management.

Consultation in English and Japanese
Pasona Singapore’s representatives are able to conduct consultation sessions with you in English or Japanese, depending on your preference.

Advice aligned with Market Information
Our representatives stay at the forefront of industry trends and development and have updated knowledge on Singapore's hiring practices. Apart from ensuring adherence to existing employment laws, we can provide you with information on current practices in Singapore, case studies of comparable companies, and employee benefits and working conditions that are appealing.
Drafting Service
Employee Handbook, Letter of Appointment, Re-employment Letter etc.
Recommended for companies facing the following challenges:
Expansion and Increase Staffing
For companies that are currently rely solely on letter of appointment (LOA) for their rules and regulations, we can assist in drafting an Employment Handbook, especially if they plan to grow and recruit more staff. It serves as an efficient manual to explain all the policies and procedures in the company so that it need not be repeated each time a new staff joins the company.
Aligning with Singapore Employment Laws and Regulations
The company is considering creating a tailor-made Employment Handbook for the Singapore market, as they are uncertain whether the current handbook based on their Japan HQ or overseas branches aligns with local customs and regulations
Service Flow for Drafting
Available in Employment Handbook, Letter of Appointment, Re-Employment Contract etc.
Meeting to understand client's requests
Quotation of pricing and placement of order
Drafting of the documents
Sharing of the 1st draft for further edit
Adjustment of contents
Delivery of the final version
Meeting to understand client's requests
Quotation of pricing and placement or order
After confirmation, drafting of the documents
Sharing of the first draft for further edit
Adjustment of contents
Delivery of the final version
Review and Revision Service
Employment Handbook, Letter of Appointment and Re-employment Letter etc.
Recommended for companies facing the following challenges:
Policies and Procedures Not Relevant and Up-to-date.
Employee Handbook should be reviewed every 1-3 years to ensure the polices and procedures are up to date with Singapore's latest employment laws and regulations.
Reviewing Benefits to Retain Talents
Companies seeking to enhance their employee retention and attract top talents may be uncertain which benefits to assess or whether their current benefits are competitive with market standards. In this case, Pasona Singapore can review their benefits and provide recommendations for enhancements.
Service Flow for Reviewing and Revision
Available in Employment Handbook, Letter of Appointment, Re-Employment Contract etc.
Review of the current documents
Quotation of pricing and placement or order
After confirmation, drafting of the documents
Sharing of the first draft for further edit
Adjustment of contents
Delivery of the final version
Review of the current documents
Quotation of pricing and placement of order
After confirmation, drafting of the documents
Sharing of the first draft for further edit
Adjustment of contents
Delivery of the final version
Testimonials from Our Clients
“When another company created our Employee Handbook, it was very factual and in accordance with employment laws, but not a reflection of current market standards. However, with Pasona’s review, we were given advice based on the market practices and thus were able to update our handbook to attract job seekers.”
“After engaging in Pasona’s service, we discovered that the number of days of Annual Leave and other benefits set in our existing handbook was not in line with the market average and would render us uncompetitive in hiring talents compared to other firms, and thus we had our regulations changed.”
“We were able to quickly establish an environment that allowed us to hire people locally without having to do our own research on Singapore’s regulations and laws extensively.”
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